Tenant FAQ

Long-term residential rentals only. No nightly stays, no vacation or short-term turnover. The inventory covers single-family homes, townhomes, condos, and duplexes across Northwest Florida and parts of Southwest Alabama.

Browse the Available Rentals page on this site. Each listing shows photos, bed and bath count, location, monthly rent, and the apply-online link. Florida and Alabama listings appear in the same feed and filter by state and city.

Click Apply Online from any listing or from the Tenants menu. Complete the application, pay the application fee, and SunQuest runs the screening. Most applications process within two to three business days.

Credit report, income verification, prior landlord references, and a criminal and eviction background check. Every applicant gets the same process. SunQuest follows the federal Fair Housing Act on every file.

Most owners require monthly gross income of about three times the monthly rent. Co-signers and combined roommate income help meet the threshold when a single applicant falls short.

A twelve-month lease is the standard. Some properties offer different terms. Your property manager walks you through every section of the lease before you sign, so nothing is a surprise.

Pet policy is set by the property owner and listed on each rental. Some homes welcome pets with a deposit or monthly pet rent. Others do not allow pets at all. Service animals are accepted at every property under the federal Fair Housing Act, regardless of the listed pet policy.

Most leases require a basic renter's insurance policy covering personal belongings and liability. Plans run around twelve to twenty dollars a month from most carriers and protect you in the event of fire, theft, water damage, or a guest injury.

Online through the Tenant Portal after your lease starts. Rent is due on the first of the month per your lease. Recurring auto-pay is an option once your portal account is set up.

Submit a maintenance request through the Tenant Portal for routine items. For after-hours emergencies (gas leak, no heat in winter, water leak, sewage backup), call the office line. SunQuest answers nights, weekends, and holidays for true emergencies.

Utilities and lawn care assignments vary by property and appear in the listing and the lease. Single-family homes usually put utilities and lawn care on the tenant. Condos and townhomes vary based on what the HOA covers.

Deposits are held in an FDIC-insured account per Florida law. After move-out and the walk-through, SunQuest mails an itemized accounting and the balance of your deposit on the timeline Florida statute requires.