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Owner FAQ

All the questions our owners ask, easily answered.

1
What services does SunQuest provide?
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Full property management for long-term residential rentals. Marketing, tenant screening, lease preparation and signing, rent collection, monthly accounting, maintenance supervision, insurance claims assistance, and year-end statements. The team also handles real estate sales when you are ready to list or buy.

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2
What kinds of properties does SunQuest manage?
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Single-family homes, townhomes, condos, and duplexes leased long-term. No vacation rentals, no short-term stays.

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3
Where do you manage properties?
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Santa Rosa County, Escambia County, most of Okaloosa County, and parts of southern Alabama for management. For real estate sales the coverage extends to all of Florida and Alabama.

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4
How much does management cost?
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Each property is priced based on the home, the location, and the scope of work. Request a free rental analysis. SunQuest tours the property, pulls comparable rents, and sends you a written quote with the agreement terms.

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5
Who chooses my tenant?
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You do. SunQuest does the work (credit check, income verification, prior landlord calls, criminal and eviction history) and presents the strongest applicants. If anything in a file gives the team pause, you get a call and you make the decision.

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6
How do I get paid?
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Automatic ACH transfer to your bank account each month after rent clears and expenses are deducted. A monthly statement arrives in your Owner Portal alongside the deposit. A year-end summary and 1099 follow at tax time.

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7
What happens if a tenant stops paying rent?
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SunQuest serves the notices Florida statute requires on the required timeline, documents every step, and proceeds with eviction through the local court when collection efforts fall short. You stay informed at each stage.

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8
Are pet, smoking, or family-size restrictions allowed?
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Pets and smoking are owner choices and SunQuest marks the policy on every listing. Service animals must be accepted regardless of pet policy under federal Fair Housing law. Protected classes under the Fair Housing Act (race, color, national origin, religion, sex, familial status, disability) are off-limits for exclusion of any kind.

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9
Do you handle maintenance and repairs?
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Yes. SunQuest supervises a vetted network of plumbers, electricians, HVAC technicians, roofers, and handymen. Routine repairs up to a limit you set are handled and reported. Larger repairs come to you for approval before work begins.

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10
How long is the management agreement?
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Most agreements run twelve months with rolling renewals. The agreement spells out the services, the fee structure, your maintenance approval limit, and the conditions for ending the relationship on either side.

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11
Will I get a monthly report?
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Yes. A monthly statement listing rent received, expenses paid, and the net deposited to your account. Statements and supporting documents live in the Owner Portal so prior months are always one click away.

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12
How do I get started?
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Request a free rental analysis. SunQuest tours the property, pulls comparable rents, sends a market-based rent estimate, and walks you through the agreement. Free, no obligation. Most owners decide within a week.

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